Job Description

Job Description

Job Description

Must Haves:

• • 2+ years of hands‐on Audio‐Visual support experience, preferably in a corporate, conference, or event‐driven environment
  • Strong working knowledge of AV systems and equipment, including Crestron devices, wireless microphones, AV cabinet hardware, and conference room technologies
  • Experience supporting live meetings and events, including real‐time troubleshooting, presenter support, and room setup/teardown
  • Familiarity with modern collaboration and presentation platforms, such as Microsoft Teams, Zoom, Pexip (including licensing concepts), and wireless display solutions
  • Excellent customer service and communication skills, with the ability to work effectively with internal teams, executives, presenters, guests, and external vendors

Job Description

A client is looking for an Audio‐Visual Technician to work onsite in Harrison, NY, supporting a wide range of AV needs throughout the building. This role is responsible for setting up, operating, testing, and tearing down video, audio, lighting, and presentation equipment for daily meetings, conferences, workshops, and monthly board meetings, including real‐time support during live events. Day to day, the technician will support multiple AV events, assist presenters with system connections, wireless microphones, guest Wi‐Fi access, and digital display integrations, as well as troubleshooting issues across conference rooms and AV closets. The environment includes a mix of standardized and unique room setups using technologies such as Crestron, Pexip, Teams, Zoom, wireless presentation tools (e.g., Synapse), and AV cabinet equipment. Incidents and requests will come through ServiceNow and may involve AV configuration changes, Wi‐Fi connectivity issues, new equipment integrations, or vendor coordination. The role also supports conference room reservation panels, manages and updates digital signage using the TCN platform, and partners closely with internal operations and maintenance teams for room setups. In addition, this technician will provide documentation, basic training, and user guidance for employees, presenters, and guests, requiring strong customer service and communication skills.

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