Customer Service Sales Associate-Part time Job at The UPS Store #3810, San Antonio, TX

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  • The UPS Store #3810
  • San Antonio, TX

Job Description

The Customer Service Sales Associate delivers world-class customer service to customers by receiving and processing packages for shipment and operating computers, copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate advises our valued customers by providing accurate information on our products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business quickly and efficiently.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Practices good listening skills with customers, co-workers, and management
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all products, services, solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion
  • Assist in training new employees as we are a team and work together to provide excellent customer service at all times.
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned
COMPENSATION

$12-$14 Depending on previous customer service sales experience

QUALIFICATIONS
  • High school diploma or GED required
  • Retail/customer service experience desired but not required
  • Good communication and people skills
  • Able to cross-sell and up-sell products and services
  • Excellent packing skills
  • Strong computer skills, including Microsoft Office, email and various software programs
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds

Job Tags

Work at office

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