Job Description

About the Company

TCP Analytical, an integrated manufacturer and distributor of consumable products for life science research and specialty chemical markets, is looking for an Inside Sales Account Manager based out of Charlotte, NC.

About the Role

The Inside Sales Account Manager will manage assigned customer relationships within the assigned sales territory, and source new sales opportunities through inbound lead follow-up and outbound cold calls and emails. The Inside Sales Account Manager will present products to current, former, and potential clients through phone, video conferencing, email, and the occasional participation in trade shows. The Inside Sales Account Manager is expected to be able to manage a sales pipeline and close sales to achieve quarterly quotas and grow new business.

Responsibilities

• Manage all sales activities from lead generation to closing deals using a structured selling approach.
• Identify priority accounts and develop strategies for high-growth opportunities.
• Work closely with sales and support teams to achieve customer satisfaction, revenue generation, and long-term account goals aligned with our business strategy.
• Provides support to customers by engaging with and working with internal departments such as production, shipping, accounting, and other internal departments to meet customer needs.
• Analyze customer needs, identify solutions, and create tailored plans to meet those needs.
• Provide concise customer updates to management in the form of weekly and monthly recaps of KPI’s and management of pipeline within CRM.

Qualifications

• BA/BSc or equivalent in Life Science, Chemistry, or Business discipline (or proven understanding of the chemical environment) is preferred.
• Experience in a complex B2B sales environment using a solution-based selling approach.
• A history of verifiable sales success with a consultative, strategic selling approach.
• Strong negotiation skills and excellent time management skills.
• Ability to sell, negotiate, and close deals via phone and/or Video Meetings

Equal Opportunity Statement

TCPA is proud to be an equal opportunity employer.

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