Job Description

• 7 years of experience in a scrum master/TPO role.
• Familiarity with software development.
• Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement).
• Good knowledge of other Agile frameworks.
• Excellent communication and servant leadership skills.
• Problem-solving and conflict-resolution ability.
• Outstanding organizational skills.
• Degree in Computer Science, Business, or similar field.
• Scrum master certification is a plus.

• Manage each project's scope and timeline.
• Coordinate sprints, retrospective meetings and daily stand-ups.
• Coach team members in Agile frameworks.
• Facilitate internal communication and effective collaboration.
• Be the point of contact for external communications (e.g. from customers or stakeholders).
• Work with product owners to handle backlogs and new requests.
• Resolve conflicts and remove obstacles that occur.
• Help teams implement changes effectively.
• Ensure deliverables are up to quality standards at the end of each sprint.
• Guide development teams to higher scrum maturity.
• Help build a productive environment where team members 'own' the product and enjoy working on it.
• Responsible for innovation and end-to-end launch of products.
• Collaborate with Digital Business partners and Vendors to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment.
• Work with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement.
• Turn data insights into products with actionable outcomes to the ultimate customer.
• Work in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
• Partner with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization.
• Partner with Business to develop, own, and execute product roadmap.
• Translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria.
• Prioritize and maintain the sprint backlog for assigned products, balancing the requirements of stakeholders.
• Lead the product functional design process based on an intimate knowledge of the users and technology.
• Define and execute go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful.
• Develop and maintain appropriate tracking and reporting of product performance post-launch to evaluate future investment.

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